Returns
Online & Phone Purchases Return Policy
Return Policy
Returns By Mail
Gift Returns
Exchanges By Mail
Damaged or Defective Items
Wrong Item, Color or Size
Our Guarantee
Online & Phone Purchases Return Policy
• Items purchased online or by phone may be returned or exchanged by mailing them back to
MangoTreeBangles.com 179-01 Union Turnpike Fresh Meadows, NY 11366
• For a full refund returns must be made with the original receipt and merchandise must be in its original
condition within 7 days of the purchase date.
• Returns by mail without a receipt require an order number, name and address or they will not be accepted.
• Shipping & Handling fees and Gift Wrap are non-refundable, unless an item is damaged or defective.
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Returns By Mail
• Mail returns require 10-12 business days to process.
• Refunds will be given within 30 days of receipt of the returned merchandise.
• Customers will be notified via email when the return has been processed and a credit has been issued to
the original form of payment.
• Standard Return Shipping
- Merchandise is to be securely packed in the original box or envelope, if possible, removing all extra labels from the outside of the package.
- Affix the pre-addressed label to the package.
- All return shipping charges must be prepaid. No C.O.D. deliveries will be accepted.
- Packages are to be shipped through a traceable shipping method, such as USPS.
Retain the return tracking number for your records.
- Send all return packages to the following address:
- MangoTreeBangle.com
179-01 Union Turnpike
Fresh Meadows, NY 11366
• Canada customers
- Canada customers will not be eligible for Pre-Paid Return Shipping.
- Please follow the Standard Return Shipping procedures.
Gift Returns
Gift returns made via mail, are credited to the original form of payment used for the order. Gifts that are purchased from MangoTreeBangles.com are accompanied by a packing slip, and can be exchanged for a new purchase or a merchandise credit.
• Gift returns made via pre-paid return shipping, will be credited minus the $4.95 return shipping fee.
Exchanges By Mail
• We offer FREE Shipping ONLY on exchanges due to incorrect sizing.
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•If you are not satisfied with the color that you have selected, you may exchange for a different color of the same style. There will be a $4.95 shipping and handling fee for this type of exchange.
•If you would like to exchange for a different style, please contact our customer service department @ 888 566-6767, so that they can help you process this request. Additional fees may apply.
• To expedite your exchange, please call our Customer Service Department @ 888 566-6767
• Follow the instructions for returning your item by mail.
• Once your original merchandise has been returned your account will be credited on the original order.
- • During promotions all items that are discounted can only be exchanged and not refunded, exchanges can be made up to 10 days from the time you receive your bangles.
Damaged or Defective Items
• If you received an item that is damaged or defective upon arrival, please call our Customer Service
Department immediately @ 888 566 6767 it is important that you contact us before returning the item, so
that we may assist you with return shipping fees. If you do not contact us, you are responsible for all
return shipping charges.
• Before you call, please have your order number available. Please be prepared with a detailed description of
the damage or defect before contacting us.
Wrong Item, Color or Size
• If we shipped you the wrong item, please contact our Customer Service Department immediately
@ 888 566-6767 It is important that you contact us before returning your item, so that we may assist you
with the return shipping fees. If you do not contact us, you are responsible for all return shipping charges.
• Before you call, please have your order number available. Please be prepared with a detailed description of
the differences between the item you ordered and the item you received.
Our Guarantee
At MangoTreeBangles.com our Guarantee is simple; we want you to love your bangles! If for any reason, you are not completely satisfied with any item purchased from MangoTreeBangles.com, simply return it to us within 7 day for a prompt exchange or refund.
